FAQ

Our products are made from 100% Olive Wood material. Olive Wood is a special, premium type of hardwood timber that is very strong and sought after for it's unique patterns, texture and durability. Our packaging is eco-friendly too - our mailer bags are 100% recycled and all other components are completely recyclable too.

We're huge advocates of timber cooking utensils whenever possible, as they're more natural and friendly for the environment. In particular, compared to other materials, Olive Wood: Is much more eco-friendly Does not conduct heat or melt Won't scratch your surfaces Is much more durable - Olive Wood products are strong and is much less likely to break/warp than plastic or silicone products

Olive Wood is known to last for a very long time under proper care. To get the most of out of your new wooden friend, we recommend abiding by the following: - Clean after use with mild detergent - Hand wash only (avoid the dishwasher) - Avoid soaking in water for long periods of time, as this will cause swelling & eventually cracking (careful of the lazy flatmate) - Fully dry utensil before storing - Some stains or minor discolourations may occur, but can easily be removed by gently rubbing with fine-grained sandpaper - Oil the surface occasionally, olive oil works best

We offer FREE shipping on all orders!

We ship NZ wide! Unfortunately we only ship within New Zealand at this stage - international friends will have to wait. You can register your interest on our Contact page Once orders are dispatched, our estimated shipping times are as follows: North Island: 1-3 days South Island: 3-5 days Note orders may be delayed during times of high demand or due to shipping handler delays.

We only offer returns or exchanges if items arrive faulty or damaged. In the small chance that you do receive sub-par goods from us, please advise us within 3 working days of receiving your order.